Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorado-springs-acceptance-and-commitment-therapy.denvermentalhealthcare.com (hereafter referred to as “Colorado Springs Acceptance and Commitment Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party sites or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal information:

  1. Authorized User Activities: If you use our applications or services as an authorized user, we collect and process data necessary for service delivery and account management.
  2. Website Visits: When you visit our websites, we may gather information about your device, browser, and interaction with our site through cookies and similar technologies.
  3. Communication: We communicate with users through various channels, including email, phone, and text messages (SMS), to provide services, send newsletters, or offer promotional content.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios (if relevant), and financial transaction records.
  • Purchase Information: Items bought, purchase dates, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and mobile app usage data.
  • Location Data: GPS coordinates and location services data to personalize content or services (with your consent).
  • Feedback and Reviews: Your comments, ratings, and reviews about our products or services.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you connect them with our services.
  • Product Information: Data related to the products you browse, search for, or purchase on our sites.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use cookies for:

  • Strictly Necessary: Carrying out basic functions required for website operation (e.g., session management).
  • Preference: Remembering user preferences and settings to enhance user experience.
  • Analytics: Tracking website analytics, such as traffic sources, page performance, and user behavior, to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires, we securely delete or anonymize the data to prevent reidentification. Our data retention policies vary based on jurisdiction and the nature of the collected information.

Security Measures

To protect your personal data, we implement robust security measures:

  • Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  • Secure Third-Party Processing: We engage secure third-party service providers who comply with privacy regulations to process data on our behalf.
  • Access Control: Our systems have strict access controls, ensuring that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding personal data:

  • Access: The right to request access to and receive information about the personal data we hold about you.
  • Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right, in certain circumstances, to request the deletion of your personal data.
  • Restriction: The right to limit the processing of your personal data under specific conditions.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights or if you have questions, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly for any updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us:

  • Email: privacy@colorado-springs-acceptance-and-commitment-therapy.denvermentalhealthcare.com
  • Mail: Colorado Springs Acceptance and Commitment Therapy, Privacy Team, [Address], [City, State, ZIP Code]